terms of service

These Terms of Service (the "Terms") govern your use of the Lifelong mobile app and trylifelong.com (together, "Lifelong" or the "Service"), operated by Ahana Studios ("Ahana Studios", "we", "us", "our"). These Terms also serve as the End User License Agreement (EULA) for the app. Please read them carefully.

1. acceptance & eligibility

By using Lifelong you agree to these Terms. You must be at least 18 years old to hold an account, and you may hold only one account.

2. the service

Lifelong is a family wellness companion. It brings together health information you connect or enter, generates personalized wellness insights, and lets you share context with the family members you choose.

3. your account

You agree to provide accurate information, to keep your login credentials secure, and you are responsible for all activity that happens under your account.

4. family & invitations

You may invite people to your family group. By adding someone's information, or inviting them, you represent that you have the authority to do so or that they consent. You agree to respect other people's data and to use shared information only for the family wellness purposes Lifelong is designed for. Family owners are responsible for managing their group.

5. subscriptions & payments

Lifelong offers paid subscriptions purchased through the Apple App Store. The current subscription options and prices are shown in the app at the point of purchase. Payment is charged to your Apple ID account on confirmation of purchase.

Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Manage or cancel anytime in your Apple ID settings.

Where a free trial is offered, any unused portion is forfeited when you purchase a subscription. Refunds are handled by Apple in accordance with App Store policy. Your subscription is also governed by Apple's standard Licensed Application End User License Agreement.

6. acceptable use

You agree not to misuse the Service: no reverse engineering, no using other people's data without authority, and no unlawful use.

7. intellectual property

Ahana Studios owns the Lifelong app and its content. We grant you a limited, personal, non-transferable licence to use the app. Anything you add stays yours; you grant us the licence we need to operate and provide the Service to you and your family group.

8. third-party services

Lifelong relies on third-party services — including Apple Health, OpenAI, Cerebras, Clerk, and others described in our Privacy Policy. Your use of those features may also be subject to the relevant third party's terms.

9. disclaimers

The Service is provided "as is" and "as available", without warranties of any kind. We do not warrant that insights are accurate, complete, or suitable for any particular purpose.

10. limitation of liability

To the maximum extent permitted by law, Ahana Studios is not liable for any indirect, incidental, or consequential damages, and our total liability arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including the New Zealand Consumer Guarantees Act where it applies.

11. indemnification

You agree to indemnify and hold Ahana Studios harmless from claims arising out of your misuse of the Service, your violation of these Terms, or your infringement of someone else's rights.

12. termination

We may suspend or terminate access if these Terms are breached or to protect the Service. You can delete your account at any time from within the app, or by emailing director@ahanastudios.com.

13. changes to these terms

We may update these Terms from time to time. If we make material changes we will notify you through the app or by email. Continuing to use Lifelong after changes take effect means you accept the updated Terms.

14. governing law & disputes

These Terms are governed by the laws of New Zealand, and the courts of New Zealand have non-exclusive jurisdiction over any dispute, without regard to conflict-of-laws principles. If you are a consumer, you may also be entitled to the protections of the mandatory laws of the country in which you live.

15. contact

Questions about these Terms? Reach us at director@ahanastudios.com.